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A deposit of 100 USD per room booked is required.
Deposits are payable by either:
Wire Transfer, best for Mexicans
Interact bank transfer good for Canadians
Credit Card Using PayPal. PayPal is a secure site but as we are banking in Mexico and do not have a US bank account, PP charges us 8% on your deposit which will be added to your bill. If your deposit is $100US we have to add $8US
This deposit will be refunded if cancelled more than 30 days before arrival.
Full booking balance is due on the day of arrival.
If the booking is cancelled less than 30 days before arrival then a charge equal to 30 USD per room booked will be made.
If the booking is cancelled less than 14 days before arrival then a charge equal to 50 USD per room booked will be made.
In the event of a no show or booking reduction (after arrival date) no refund will be given.
All refunds are subject to a deduction of 10% for paypal fees or bank charges
PLEASE NOTE: For the 2 weeks before and after Christmas and Easter weekend, our Cancellation Policy is 60 days prior to arrival, your deposit will be refunded less $50 per room and if less than 60 days, your full deposit will be charged. As these times of the year are extremely popular, please try to reserve early and for more than 3 days.
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